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Item missing in parcel
Date : 2017-12-15
Name : Queenie Tsang
Hits : 306

Hi,


Today I have received my order (#20171130_DE3_0000091).  There should be 3 items in my order.  However, only two items are in the box and the portable charger is missing.


Can anybody help with this issue?  Will the missing item get shipped to me later?  Can anybody to confirm the situation?  If the item is not available, will I get the refund back?


Thanks,

Total 1 Comments

  • ygeshop 2017-12-18
    Dear customer,

    So sorry for inconvenience.

    The item was returned to us in custom because of battery!

    We will refund money back to you!

    Thanks a lot.
    have a great day.
    Best regards

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