Skip Navigation

Q&A

Read
Product missing
Date : 2018-01-19
Name : Jessie
Hits : 429

I have order a hoodie from you in November. 


I still haven't received the item....


my order number is 20171113_IE6_0000200



Thank you 

Total 2 Comments

  • ygeshop 2018-01-19
    Dear customer,

    So sorry for inconvenience.

    We totally missed to inform you ....

    THe size of item is out of stock .

    Now the size 1,2 of black and size 1 of Red are available now.

    Please let us know how i can help you.

    So sorry about that.
    Have a great day.
    Best regards
  • JESSIE 2018-02-01
    hi...
    If that's the case is it possible to arrange a refund?
    As I have been waiting for 4 months with no further information and I'm truly disappointed. ><
    I need to re-consider the fact should I keep shopping with you guys.

    Kindly Regards ,
    Jessie

List of posts
No.
Content
Name
Date
Hits
24
Shipping inquiry
Trang Nguyen
2018-03-30
362
23
Shipping inquiry
Ma. Beatrice Pancho
2018-03-26
310
22
Shipping inquiry
zin hnin thet wai
2018-03-19
299
21
Shipping inquiry
Kireina hana Wahyudi
2018-02-03
478
20
Shipping inquiry
Kireina hana Wahyudi
2018-02-03
454
19
Shipping inquiry
heniebattung
2018-01-31
435
18
Shipping inquiry
How to know if your order is on delivery? (1)
aileen bo
2018-01-29
0
17
Shipping inquiry
Helen Kang
2018-01-21
428
16
Shipping inquiry
delivery (1)
tran nguyen
2018-01-20
2
15
Shipping inquiry
Jessie
2018-01-19
429
14
Shipping inquiry
Oryza Wisesa
2017-12-20
529
13
Shipping inquiry
Queenie Tsang
2017-12-15
465
12
Shipping inquiry
20171204_EE3_0000111 (1)
Alla Loboda
2017-12-12
1
11
Shipping inquiry
Mazliatul-Nadia Abdullah
2017-12-09
602
10
Shipping inquiry
JESSIE WAT
2017-12-08
469
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10