Skip Navigation

Q&A

Read
BIGBANG 2017 CONCERT LAST DANCE IN SEOUL DVD
Date : 2018-05-23
Name : LP
Hits : 573

Hi, how do i want to cancel my order?


I have previously pre ordered Bigbang 2017 Last Dance in Seoul DVD on 18 April 2018. The DVD was said to be released on 30 April 2018. Until today, 23 May 2018, i did not received anything. No news about the shipment either. 


From 30 April 2018, the status on my order shown as 'send stanby' i raise a query on 14 May 2018 about my order. The status was then change to 'Awaiting Shipment' until today. But still, i didn't get my order. for the first 2 weeks its been 'send stanby' and then another 2 weeks 'awaiting shipment'. the only different is only the word. but no news about it at all. 


the excitement is now gone. i guess i won't get the DVD.


i want my money back. please return my money.

Total 2 Comments

  • ygeshop 2018-05-24
    Dear customer,
    So sorry to reply late.

    We cancelled your order, 20180418_ME0_0000629
    The refund process will be completed within 7days!

    Thanks a lot.
    Have a great day.
    Best regards
  • Lina Poh 2018-05-24
    Seriously, after a month of waiting, no explanation for the late... sucks.

List of posts
No.
Content
Name
Date
Hits