Skip Navigation

Q&A

Read
BIGBANG 2017 CONCERT LAST DANCE IN SEOUL DVD
Date : 2018-05-23
Name : LP
Hits : 240

Hi, how do i want to cancel my order?


I have previously pre ordered Bigbang 2017 Last Dance in Seoul DVD on 18 April 2018. The DVD was said to be released on 30 April 2018. Until today, 23 May 2018, i did not received anything. No news about the shipment either. 


From 30 April 2018, the status on my order shown as 'send stanby' i raise a query on 14 May 2018 about my order. The status was then change to 'Awaiting Shipment' until today. But still, i didn't get my order. for the first 2 weeks its been 'send stanby' and then another 2 weeks 'awaiting shipment'. the only different is only the word. but no news about it at all. 


the excitement is now gone. i guess i won't get the DVD.


i want my money back. please return my money.

Total 2 Comments

  • ygeshop 2018-05-24
    Dear customer,
    So sorry to reply late.

    We cancelled your order, 20180418_ME0_0000629
    The refund process will be completed within 7days!

    Thanks a lot.
    Have a great day.
    Best regards
  • Lina Poh 2018-05-24
    Seriously, after a month of waiting, no explanation for the late... sucks.

List of posts
No.
Content
Name
Date
Hits
34
Shipping inquiry
MARTINA MUÑOZ
2018-05-26
204
33
Shipping inquiry
WINNER EVERYDAY MD- no feedback, item lose, item not complet... (1)
Leung wai sum
2018-05-24
0
32
Shipping inquiry
LP
2018-05-23
240
31
Shipping inquiry
LP
2018-05-14
216
30
Shipping inquiry
Michelle
2018-05-07
175
29
Shipping inquiry
Jeanett Verica
2018-04-26
184
28
Shipping inquiry
Address Rectification (Order number 20180422_LE4_0000720) (1)
Yuleska Dellana
2018-04-22
0
27
Shipping inquiry
Send back (2)
Fatima Moral / Meyer
2018-04-11
0
26
Shipping inquiry
Emma Chen
2018-04-10
182
25
Shipping inquiry
Emma Chen
2018-04-08
163
24
Shipping inquiry
Trang Nguyen
2018-03-30
183
23
Shipping inquiry
Ma. Beatrice Pancho
2018-03-26
163
22
Shipping inquiry
zin hnin thet wai
2018-03-19
168
21
Shipping inquiry
Kireina hana Wahyudi
2018-02-03
289
20
Shipping inquiry
Kireina hana Wahyudi
2018-02-03
276
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9