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Date : 2018-05-26
Name : MARTINA MUÑOZ
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Hello;

 

a few days ago I made the payment of two products on the page;

 

BIGBANG10 THE MOVIE BIGBANG MADE DVD FULL PACKAGE BOX and

2017 G-DRAGON CONCERT ACT III, MOTTE IN SEOUL

 

the shipment arrived this week, however one of the products is not the one that page, instead of getting the movie they sent me BIG BANG MADE THE FULL ALBUM.

 

I want the product I pay to be sent to me, how does this case proceed?

 

Thank you!

 


Total 3 Comments

  • ygeshop 2018-05-28
    Dear customer,
    So sorry for inconvenience.

    Could you please provide the order NO. and picture?

    I will ask to operation department with the picture!

    Thanks a lot.
    have a great day.
    Best regards
  • Martina 2018-07-05
    Your order confirmation number is 20180515_GE9_0000192
  • tinamayorga@nave 2018-08-07
    When will there be an answer to my request?

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