Skip Navigation

Q&A

Read
changed product
Date : 2018-05-26
Name : MARTINA MUÑOZ
Hits : 543

Hello;

 

a few days ago I made the payment of two products on the page;

 

BIGBANG10 THE MOVIE BIGBANG MADE DVD FULL PACKAGE BOX and

2017 G-DRAGON CONCERT ACT III, MOTTE IN SEOUL

 

the shipment arrived this week, however one of the products is not the one that page, instead of getting the movie they sent me BIG BANG MADE THE FULL ALBUM.

 

I want the product I pay to be sent to me, how does this case proceed?

 

Thank you!

 


Total 3 Comments

  • ygeshop 2018-05-28
    Dear customer,
    So sorry for inconvenience.

    Could you please provide the order NO. and picture?

    I will ask to operation department with the picture!

    Thanks a lot.
    have a great day.
    Best regards
  • Martina 2018-07-05
    Your order confirmation number is 20180515_GE9_0000192
  • tinamayorga@nave 2018-08-07
    When will there be an answer to my request?

List of posts
No.
Content
Name
Date
Hits
50
Shipping inquiry
Questions on shipping (1)
Delfina Sadiku
2018-06-21
0
49
Shipping inquiry
Barnaby Simpson
2018-06-19
527
48
Shipping inquiry
Sunshine Deiparine
2018-06-19
479
47
Shipping inquiry
Order and Delivery status (2)
Genesis Alcocer
2018-06-19
0
46
Shipping inquiry
Tracking Number Not Found (1)
asdfghjkl
2018-06-19
0
45
Shipping inquiry
Stefanie
2018-06-18
525
44
Shipping inquiry
Thi Thanh Tam Nguyen
2018-06-14
500
43
Shipping inquiry
yaboytjuuul
2018-06-13
550
42
Shipping inquiry
Tracking (2)
Keng
2018-06-12
561
41
Shipping inquiry
Sari Suharyo
2018-06-12
530
40
Shipping inquiry
Sushmita Tripathy
2018-06-11
577
39
Shipping inquiry
When will my order be shipped?
Wing Yan HO
2018-06-07
0
38
Shipping inquiry
Lyndsey Fairbairn
2018-06-06
615
37
Shipping inquiry
my order (1)
LIN YU HSUAN
2018-06-04
672
36
Shipping inquiry
Jet Martin Dagohoy
2018-05-31
583
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10