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shipment not arrived
Date : 2018-06-30
Name : Chung Sze suen
Hits : 447

Hi,

I placed an order on June 16th. The status of my order is still "Awaiting Shipment". I was wondering if my order is processed at all considering there is no tracking number or any shipment information given.


Order Number: 20180616_QE9_0002546


Thank you.

Total 2 Comments

  • ygeshop 2018-07-04
    Dear customer,

    Appreciate for shopping for YG!
    So Sorry late the reply :(
    However, we cannot delivery now because "KRUNK AIR CLEANER" item sold out
    We can delivery other product except to "KRUNK AIR CLEANER"
    Would you cancel the only "KRUNK AIR CLEANER" product?
    or
    Would you want to cancel all product?
    So sorry for the inconvenience and apologize for the reply again
    Please let me know one more your reply :)

    Thank you
    Have a nice day :)
  • Chung Sze suen 2018-07-05
    Hi,

    Will you be restocking "KRUNK AIR CLEANER" again or is the product discontinued?

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