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NO ARRIVED - RETURNED
Date : 2020-01-20
Name : Mayte Villalva
Hits : 31

order > 20191122_DE4_0003263

guide> EG640173323KR 


ORDER > 20191121_HE3_0006569

GUIDE> EG640236227KR  



When looking for these orders, it marks me that they were returned to the recipient.


I get this message: Returned for aviation security reasons, Prohibited for air conveyance


I am interested in the articles, it is rare I have never had problems with shipping before.

Total 1 Comments

  • ygeshop 2020-01-21
    Dear customer

    Appreciate for shopping YG
    Apologize for that we should cancel the whole order because of the package shipped out normally but became to return back
    We checked the result for why became for return due to battery items
    The battery items are BIGBANG LIGHT STICK HEAD / GD 2013 one of a kind light ring (N)

    And, another customer ordered the that, almost the package became for return back

    We discussed with Carrier for how can we deliver, but already became return back once a product, occurring the return back again...
    So, we decided to refund the method...
    Apologize for the inconvenience
    May I process a refund?

    Thank you

List of posts
No.
Content
Name
Date
Hits
14
Exchange&Refund
Mayte Villalva
2020-01-20
31
13
Exchange&Refund
Emma Loh
2019-11-26
47
12
Exchange&Refund
Mintra Prathueangpol
2018-08-22
159
11
Exchange&Refund
(Foreigner) -Wrong item was given at young plaza myeongdong ... (1)
christy lau
2018-08-12
0
10
Exchange&Refund
Mintra Prathueangpol
2018-08-10
240
9
Exchange&Refund
(Foreigner) -Wrong item was given at young plaza myeongdon... (2)
christy lau
2018-08-07
0
8
Exchange&Refund
HESPER TOH
2018-07-15
276
7
Exchange&Refund
nndPlait
2018-07-09
1020
6
Exchange&Refund
nssPlait
2018-06-27
559
5
Exchange&Refund
vncswava
2018-06-12
455
4
Exchange&Refund
Broken item (1)
Lina Burchardt
2018-05-13
0
3
Exchange&Refund
Bea
2018-04-13
369
2
Exchange&Refund
Kristine Balboa
2018-02-27
333
1
Exchange&Refund
Jessie
2018-02-10
397
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