Payment Methods:

- Credit Card

- Visa

- MasterCard

- American Express

- Eximbay

- Paypal

- For large payments, you may receive a verification call from your credit card company as a security measure.

- Abnormal orders that are deemed to be involved with credit card and/or identity theft may be cancelled or deferred without prior notice.

Shipping

In case of pre-order item, the shipping will begin from the day in detail page.

Shipment can be delayed due to excessive number of orders.

Exchange and Cancellation before shipping

In case of pre-order item, YGSELCT place the order to manufacturer every day.

Even if the pre-order package is shown as not shipped out yet, the order is already in process

We do not allow Cancellation or Exchange especially for Pre-order items

* Pre-order package requires special attention

• International shipments may be subject to customs duties and taxes, which are levied once the shipment reaches the recipient's country.

  The shipping charges you paid on our site do not include tax.

  Additional charges for customs clearance must be fulfilled by the recipient.

As for the payment of taxes, customs authorities in each country have full authority and information, and it is not shared with us.

YG SELECT has no control over customs charges. Customs policies vary widely by country so please contact your local customs office for more information.

If the tax requested by the Customs is not paid, the package will be returned to us.

And orders that are returned due to the recipient's refusal to pay customs duties will not be shipped again.

All charges that occur during the process are the customer's responsibility. Any damages or loss caused during this process will not be compensated.

*DHL will be used to countries EMS shipment has stopped. If DHL parcel returns due to reasons the customers are responsible for- for instance refusing to pay customs duties- there will be no refund.

If the shipping schedule is delayed, it can take about 7-14 business days from your order.

Shipment can be delayed due to delayed restocking date.

It is impossible to ship out on the date of order, due to international shipping characteristics.

If the item is a customized item, It will take about 2 weeks to be ship out.

According to the respective country’s customs policy, delivery date might change.

If the item is a pre-order item, it will be shipped out from the day we notice in the item’s detail page.

Shipping carriers : EMS OR DHL

We have partnership with EMS. All shipping will be shipped out in EMS but due to COVID-19 , DHL will be used to countries that prohibit EMS shipping.

How to track order

If you want to track your order, Please search your tracking number in the site below.

For all country : http://www.track-trace.com/post

USPS : https://tools.usps.com/go/TrackConfirmAction_input

Canada post : https://www.canadapost.ca/web/en/home.page

Australia : http://auspost.com.au/track

DHL : https://www.dhl.co.kr/exp-en/express/tracking.html

* The tracking number will be available to check within 24hours once you get the tracking number.

Shipping fee

All countries : Shipping charge by weight

Customs and Duties

- International shipments may be subject to customs duties and taxes, which are levied once the shipment reaches the recipient’s country.

Additional charges for customs clearance must be fulfilled by the recipient.

- YG SELECT has no control over customs charges. Customs policies vary widely by country.

Please contact your local customs office for more information.

Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.

All charges that occur during the process are the customer’s responsibility.

-DHL will be used to countries EMS shipment has stopped. If DHL parcel returns due to reasons the customers are responsible for- for instance refusing to pay customs duties- there will be no refund.

If the shipment has not begun, you can request for the destination change through 1:1 help board or by email(en@ygselect.com).

YG SELECT uses EMS delivery service.

You can track your shipment at your order information from ORDER LIST

It takes about 7-10 days for the shipment according to the destination region.