If your order amount is high, you may receive a confirmation call from your credit card company.
In the event that the order is determined to have been placed with a stolen card or identity, the order may be withheld or canceled at our discretion.
Notice for the Protection of Minors: In accordance with the Act on the Consumer Protection in Electronic Commerce, etc., a contract concluded by a minor without the consent of his/her legal representative may be voided by either the minor or legal representative.
- Exchanges or returns are available within 7 days after delivery (unless the packaging is opened or damaged, resulting in loss of commercial value).
※ Customers are responsible for all return postage costs for change of mind returns and exchanges (including size/color exchanges).
※ Please send your return package only after you submit a request via Private Inquiry.
Not Eligible for Exchange or Return:
- Simple change of mind
- Items that are lost or damaged due to customer mishandling, unless the packaging was damaged in order to confirm the contents of the product
- Items that lost commercial value due to opened or damaged packaging
(e.g.: Home appliances, food, CDs/DVDs, etc.; however, exchange and return requests for items with a screen such as laptops, LCD monitors, and digital cameras due to defective pixels will be resolved in accordance with the manufacturer's standards.)
- Items that notably lost commercial value due to the customer's use or partial consumption (in case of cosmetics, applicable only to products with sample testers provided)
- Items that notably lost commercial value over time and are not eligible for resale
- Reproduceable items with damaged packaging
(For further information, please visit Customer Service > Private Inquiry.)
- 1% of your payment amount will be rewarded in points.
- Reward points gained from orders become available for use 7 days after delivery.
- Reward points remain pending until 7 days after your order is delivered. Pending points cannot be used as a payment method.
- Your reward points (Total Reward Points - Points Spent - Points Pending) can be used immediately to pay for any product purchase.
- The minimum limit of reward points available for use at checkout is $5.
- There is no maximum limit for the use of reward points.
Period of Use
Reward points gained from orders become available for use 7 days after delivery. Reward points remain pending for 7 days in case the order is cancelled or returned. Pending points cannot be used as a payment method. Your reward points (Total Reward Points - Points Spent - Points Pending) can be used immediately to pay for any product purchase.
Condition for Use
The minimum limit of reward points available for use at checkout is $5. There is no maximum limit for the use of reward points.
Condition for Expiration
Reward points gained from a canceled or refunded order will expire along with the order. If you freeze or close your account, your reward points will automatically expire. The expiration period of reward points is 2 years after the issue date. Reward points will automatically expire after 2 years.